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Once Now that you have created your form, it is ready to be used to create service requests.

  1. Navigate to the public-facing interface:
    https://gartacc.tc.gc.ca/secure/MAF-MCF-UAT/en/Dashboard/{FORM_ACRONYM}
    The acronym is unique to your service form, and was provided when you first created your form. You can also find this acronym in the title of the tabs on the FormBuilder main page.
    In the previous tutorial, we named the form “MYFORM-MONFORM”, so our URL is:
    https://gartacc.tc.gc.ca/secure/MAF-MCF-UAT/en/Dashboard/MYFORM-MONFORM

    After logging in via GCKey, your dashboard service request list page will look something like this:

    Image RemovedImage Added

  2. To start a new service request, click “Create new”.
    Step 1 of your form appears:

  3. Fill out the required fields, and click “Next”.
    Step 2 of your form appears:

  4. Fill out the required fields, and click “Next”.
    The review/summary page appears:

    Here you can review your submission, or go back service request and make changes.
    When you are ready to submit your service request, click “Submitany changes by clicking “Previous“ or “Edit information” beside the respective section.
    Clicking “Cancel” will return you back to the dashboard service request list page where you can choose to edit and submit your request at another time.
    When you are ready to submit your service request, click “Submit.

  5. A confirmation page indicating that your service request was successfully submitted is now shownwill be displayed:

    Here you can choose to provide a star rating as well as and feedback comments (optional).
    Clicking “Return to My Requests” returns you to the dashboard service request list page where you can create more service requests, or edit/view your other service requests.