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Once you have created your form, it is ready to be used to create service requests.

  1. Navigate to the public-facing interface:
    https://gartacc.tc.gc.ca/secure/MAF-MCF-UAT/en/Dashboard/{FORM_ACRONYM}
    The acronym is unique to your service form, and was provided when you first created your form.
    In the previous tutorial, we named the form “MYFORM-MONFORM”, so our URL is:
    https://gartacc.tc.gc.ca/secure/MAF-MCF-UAT/en/Dashboard/MYFORM-MONFORM

    After logging in via GCKey, your dashboard will look something like this:

  2. To start a new service request, click “Create new”.
    Step 1 of your form appears:

  3. Fill out the required fields, and click “Next”.
    Step 2 of your form appears:

  4. Fill out the required fields, and click “Next”.
    The review/summary page appears:

    Here you can review your submission, or go back and make changes.
    When you are ready to submit your service request, click “Submit”.
    Clicking “Cancel” will return you back to the dashboard where you can choose to edit and submit your request at another time.

  5. A confirmation page indicating that your service request was successfully submitted is now shown:

    Here you can choose to provide a star rating as well as feedback comments (optional).
    Clicking “Return to My Requests” returns you to the dashboard where you can create more service requests, or edit/view your other service requests.

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