Design student onboarding process

Before the first day – Pre-onboarding 

1. Student engagement planning meeting 

Two months before the student’s first day, host a meeting between UX Enablement and the project team (design mentor and team lead) to discuss the student engagement: 

• Review the student role and performance objectives 

• Ensure that the design mentor feels comfortable enabling the student to job shadow with them 

• Ensure that the design mentor has the time and capacity to answer questions and provide support 

• Discuss how the student’s progress and development will be tracked

• Plan touchpoints 

2. Welcome email 

Send a UX community welcome email 

• Introduce the UX Enablement team and provide contact information 

• Let the student know that the UX Enablement team is available to them if they encounter any challenges with their project team

• Share the link to the New designer handbook

• Share the link to the UX and Service Design Teams channel 

3. Invitation to Marine and Civil Aviation UX meetings 

Share the invitation for the bi-weekly Marine and Civil Aviation UX meetings. 

The first day

1. Student engagement kickoff meeting 

Host a meeting between UX Enablement, the design student, their team lead, and their mentor to: 

• Discuss the student’s role, including tasks and responsibilities 

• Discuss the student’s goals 

• Review design student performance objectives 

• Plan touchpoints 

• Let the student know that the UX Enablement team is available to them if they encounter any challenges with their project team

The first week

1. Schedule second touchpoint 

Schedule the second touchpoint meeting in one month between UX Enablement, the design student, their team lead, and their mentor. 

2. Design onboarding 

UX Enablement will host the design student for 2 days of UX onboarding. These days will be coordinated with the student’s team lead and mentor to accommodate for TC student orientation and mandatory training.

The first month 

1. Introduction to Marine and Civil Aviation UX community 

Introduce the design student at a Marine and Civil Aviation UX meeting.