CPSCS-APCIS-WS

System Profile

System Full NameCPSCS-APCIS Web Service
Business ContactBill Henderson
Business Owner
Tech Stack

Presentation Layer:  

Business Logic Layer:  

RDBMS:  

Reporting:  

Prod Source Locationhttps://dev.azure.com/transport-canada/DSD-MARINE%20Support/_git/CPSCS-APCIS
Dev Source Locationhttps://dev.azure.com/transport-canada/DSD-MARINE%20Support/_git/CPSCS-APCIS

Technology Assessment

Database Platform and Versionn/a
Development Language and FrameworkC# .NET Framework 4.0
Operating System and VersionWindows Server 2016

Environment Access Information

DEV

User (admin):

Pass:

Unc:  \\wwwappsmssdev\wwwappsroot\saf-sec-sur\4\cpscs-apcis-ws

Url: http://wwwappsmssdev/saf-sec-sur/4/cpscs-apcis-ws/ApcisProxyWs.asmx

ACC

User (admin):

Pass:

Unc: \\tctestmaster\wwwappsroot\Saf-Sec-Sur\4\cpscs-apcis-ws\ApcisProxyWs.asmx

Url: http://wwwappstest.tc.gc.ca/saf-sec-sur/4/cpscs-apcis-ws/ApcisProxyWs.asmx

PROD

User (admin):

Pass:

UNC: \\tcwwwmaster\wwwapps\Saf-Sec-Sur\4\cpscs-apcis-ws\ApcisProxyWs.asmx

Url: https://wwwapps.tc.gc.ca/saf-sec-sur/4/cpscs-apcis-ws/ApcisProxyWs.asmx


System Overview


Good To Know


How-To and Fixes

Problem:

Production service down: The CPSCS-APCIS web service (https://wwwapps.tc.gc.ca/saf-sec-sur/4/cpscs-apcis-ws/ApcisProxyWs.asmx) is not functioning in production (i.e. web service unreachable, connection failed between CPSCS production web site and CPSCS-APCIS web service).

Solution:

For Production, the application MUST be compiled in release mode, in order to use the correct service reference file 
//  If in debug mode, use test apcis web service; otherwise, use prod (J. Green, v1.0.0, April 2014)
#if DEBUG
    using TestProxyAPCIS.apcis_preprod_ws;
    //using TestProxyAPCIS.apcis_test_ws;
#else
    using TestProxyAPCIS.apcis_prod_ws;
#endif
 
 
Problem:
The SSL certificate for apcis.tmou.org which is installed on our web servers – for the CPSCS web application - will expire on June 11, 2020.
 
Solution:
See the solution on CPSCS-SCEPC page:  ServerCertificateExpiring
 
Problem:

Production service down: CPSCS, MSIS, SIRS services all stopped working

Solution:
1- Restarted App Pool that did not fix the issue so I
2- Restarted WPAS Service this also did not work I then verified the COM+ I notice that that service was hung so i
3- Restarted Component Service and then verified the COM+ and the list was empty so I
4- Restarted Server then verified everything when all came back on and all was fixed and working since your application relies on .dll’s and that the COM+ was having issues I suspect that the problem was with the Component Service being hung and a reboot fixed the issue.