Service Settings (WIP)

Overview

The Service Settings card and Service Settings menu bar let administrators manage service settings. These pages can only be accessed if the administrator has any of the following permissions on at least one MTOA supported service:

• Create Service Preferences

• Read Service Preferences

• Update Service Preferences

The table below describes what an administrator can do with a given permission. 

Note: An administrator with the special permission "Create and invite users in any service" in myTC Account Administration service needs to be enrolled in a given service with permissions as described above to read and manage service settings.

If a service setting is created or modified, it generally takes 5 minutes to see the change due to caching.

This page displays all service settings, if none exist then the table will be empty. Administrators can manage existing service settings and create new ones.

When a user is assigned to a specific service with some permissions for service settings in that service, those permissions are applicable to all service settings created for that service.

Add New Service settings

This option allows administrators to create new service settings and requires the Create Service Preference permission. Without this permission, the “Add New Setting“ button will not be displayed.

Allow admin to create a new email template. This action requires Create service preference permission. Otherwise, the button will not be displayed as shown below.

Edit Service Settings

This option allows administrators to update service settings and requires the Update Service Preference permission. If there is no permission on a given service, the Edit button will not be displayed.

Add/Edit Service settings Page

Service

This field displays a list of supported services based on the current administrators permissions.
For example, on the Create Service Settings page, the services displayed are those where the administrator has the Create Service Preference permission. Similarly, on the Edit Service Settings page, the services displayed are those where the administrator has Edit Service Preference permissions. To select more than one service from the list you must hold the CTRL key on the keyboard.

Key

Key name of the service setting.

Value

Value associated to the key.

Save

Saves the service setting, then returns to the service settings list.

Cancel

Returns to the service settings list.

Validation

This is an example of a validation summary. A link to the field where the validation failed is provided. The field where the validation failed will also have a message.

Admin console Supported Services and Features

*myTC Account Administration Admins are MTOA Admin Console admins who can create Service Admins and Users for all supported services.

*Read Allows Admins to see the Manage Users page Internal User List

** Service Users are added by not selecting any of the Invite New Member page Optional permissions

Permissions used in Admin Console Setting

“PermissionsUsedInAdminConsole” for “myTC Account Administration” is a setting representing following (list may vary as this a snapshot of permissions taken while updating this documentation) used in Admin Console to determine access to the Admin Console itself.

User without sufficient privileges

There are following scenarios in which user might be prevented from accessing Admin Console or tasks within Admin Console.

1. External users cannot access Admin Console. Admin Console is for internal users with a valid windows account in TC network.

2. Internal users who has not been enrolled in any of the Admin Console supported services described on page 18

3. Internal users who has been enrolled, however all enrollments are either inactive or deleted. To activate “inactive” enrollment, see

Activat­­­­e / Deactivate on page 9.

1. Internal user who have been enrolled in service, however does not have any of the permissions used by Admin Console in any of the Admin Console supported services (page 18)

Admin Console - How Tos:

How can I find version number of Admin Console?

The version of Admin Console is displayed near bottom of each page, as shown in following screen-shot:

How can I add/invite/enroll a User in a service I manage?

Often add/invite/enroll is used interchangeably to invite/enroll a user to a given service. At present Admin Console only support enrolling internal users. To enroll an internal user to the service you manage, see “Create/Invite New User” on page 6.

How can I manage permissions for a user in a service I manage?

Permissions for a user can be managed by each service user is enrolled to. Permissions can be assigned either while adding/enrolling user in a service (see “Create/Invite New User” on page 6) or edit permissions for an existing user enrolled in your service (see “Edit” on page 8).