Confluence FAQs

What’s the difference between a “space” and a “page”?

• A page contains information.

• A space is a collection of pages.

Once the site space is unrestricted to public access, will a non-licensed user have access to view content in Confluence, or will they still require a license?

• No license will be required for access by the general public.

• Licenses will only be required for:

  • Users who create and modify content.

  • Users who need access to restricted pages.

  • Administrators.

Which link can we share with the general public once we make the site spaces “Public Access”?

• https://tcmarin.atlassian.net/wiki/home

• Links to unrestricted pages and spaces are the same for both licensed and un-licensed users.

What terms are used in addition to “Public Access” and do they mean the same thing?

These all mean more or less the same thing: access without logging in to Confluence.

• Public access

• Anonymous access

• Un-licensed users

• Non-licensed users

How do we configure “Public Access”?

Confluence’s guide: Setting up Public Access

The following steps are specific for TC:

Step 1 - Set Global Permissions at the Site Level

• Only Site Admins have access to the admin panel.

• Click Edit Permissions on the top right:
  
  

  Open

  

   

• Check the box under Use Confluence and then Save all
  
  

  Open

  

   

Step 2 - Set Permissions at Space Level

• Space admins will have a Space Settings button on the left hand side:
  
  

   

• Navigate to Permissions and Permissions:
  
  

   

• Scroll to the section labelled Anonymous Access and click Edit Permissions:
  
  

   

• Check the checkbox under View and then Save all:
  
  

   

How do you restrict pages from public access?

Pages with confidential information can be kept private by following these steps:

1. Click the padlock in the top right corner of a page:
   
   

    

2. Select Only specific people can view or edit
   
   

    

3. By default, it will set:
   
   

    

   1. The group Everyone = Has no access

   2. The person setting permissions You = Can edit

4. Set up permissions.
   
   

    

   1. Enter the group(s) and/or user(s) you would like to set permissions for.

   2. Set their level of access to either Can view or Can edit

   3. Click Add

5. Click Apply
   
   

    

Is there a way to export a list of Confluence users?

Yes.

• Follow this link.

• Click Export users
  
  

   

• Make your selections then click Download file