Shared mailbox for CivAv application errors (dev, acc, prod)

Owned by Noreen Dertinger
Last updated: Aug 22, 2024
1 min read

Overview:

The TCErrorEmailAddress" key value in several Civil Aviation applications contains the names of individual developers. To alleviate the issue of team members' mailboxes from being flooded with the error messages, or the emails being sent to recipients who are no longer on the team/at TC, please use the shared mailboxes as noted below:

Example of previous:

<add key="TCErrorEmailAddress" value ="alain.asgill@tc.gc.ca; phuong.nguyen@tc.gc.ca; saman.khan@tc.gc.ca; siamak.shirzad@tc.gc.ca; christopher.collins@tc.gc.ca; haoyuan.wang@tc.gc.ca; hiren.amin@tc.gc.ca; sufyan.maghur@tc.gc.ca; noreen.dertinger@tc.gc.ca" />

 

Example of new:

Dev and Acceptance:

<add key="TCErrorEmailAddress" value=ADTMAccErrors@tc.gc.ca />

 

Production:
The web technical team has to update the web.configs on production as we don’t have access.

  • Request a copy of the web.config from the Web Technical Team. If the TCErrorMailAddress is not set to the address below please ask them to update it.

<add key="TCErrorEmailAddress" value="ADTMProdErrors@tc.gc.ca" />

 

Access to the shared mailbox

Currently, all members of the civil aviation maintenance team should have access to the shared mailbox

  • To add or remove access team members should submit an Orion request for the shared mailbox

Add the shared mailbox to Outlook: