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What you'll find here

Welcome!  This fully collaborative space between Civil Aviation and the Business Solutions Directorate is meant to be a "one-stop-shop" for everything related to Civil Aviation's past, present and future IT applications and projects.

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Can't find what you're looking for or found outdated information?  Let us know, and we'll update it!

Some links on how we work: 

DRAFT - Product Playbook, Online Whiteboard for Visual Collaboration (miro.com)

https://034gc.sharepoint.com/sites/ProductManagementTigerTeam/SitePages/Product-Framework.aspx

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Application Support and Maintenance 

Your app isn't behaving as it should, or you'd like to suggest new features?  Raise a ticket by completing Civil Aviation's Request Intake Form.

The current DSD-Civil Aviation Support and Maintenance process can be found by clicking HERE.  Please follow this process when resolving any support issues related to the Civil Aviation Safety and Security application portfolio. 

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DSD-Civil Aviation Portfolio

*COTS = Commercial Off-The-Shelf product

At the highest level of the hierarchy, TC provides SERVICES. 

Some of those services are identified as CRITICAL SERVICES when loss of the service would have a high degree of impact on the health, safety, security, economic well-being of Canadians or the effective functioning of the Government of Canada.

An APPLICATION is deemed MISSION CRITICAL if the application is essential to the service and is considered to ENABLE that service. The MAXIMUM ALLOWABLE DOWNTIME (MAD) is usually very low - in line with the criticality of the service and the application.

CRITICAL BUSINESS APPLICATIONS AND SERVICES (CBAS) applications are a subset of Mission Critical applications and the implication is that SSC must provide after-hours support for the SSC infrastructure that these applications utilize.

Application (Project)	Title	IT Support Team	COTS? (Commercial Off-The-Shelf product)	Mission Critical	Business Line	Business Administrator	Product Owner / Business Owner	Lead Director
2FA - A2F	Two Factor Authentication	Team PhoenixTeam Medevac / Team Avro Arrows			Medicine	Daniel Baptiste	Tyler Brooks	Tyler Brooks
2FA Web Proxy - Proxy Web A2F	Two Factor Authentication Web Proxy	Team Avro Arrows			Medicine	Daniel Baptiste	Tyler Brooks	Tyler Brooks
AASFTD - DEVSAA	Approved Aircraft Simulators and Flight Training Devices	Team Avro Arrows			Commercial Flight Standards	Kevin Banh Donia Antar	Deborah Martin	Andrew Larsen
ACTS V2	Aircraft Certification Tracking System V2	Decommissioned June 2022			National Aircraft Certification	Canh Nham	Canh Nham	Philippe Ngassam
AIRA ExtExternal - RIAA Externe	Aviation Incident Reporting and Admin External	Team Avro Arrows					Patrick Audy
AIRA IntInternal - RIAA Interne	Aviation Incident Reporting & Admin (Internal/External)	Team Avro Arrows					Patrick Audy
AMES - STEA	Aircraft Maintenance Engineer System	Team Avro Arrows			Operational Airworthiness	Ryan Hennigar	Jeff Phipps	Andrew Larsen
AP FCL - PA LMEC	Authorized Persons - Flight Crew Licensing	Team Avro Arrows			Pilot Training and Licensing	John Andrades Andrew Armstrong	Ryan Johnson	Andrew Larsen
APPORG - ORGACC	Approved / Accepted Organizations	Team Avro Arrows			Commercial Flight Standards	Kevin Banh Dean Barrett	Deborah Martin	Andrew Larsen
APSD - PAPS	Aeronautical Products Service Delivery	Team Avro Arrows			National Aircraft Certification	Sharon Domitsu Paul Garner	Fawad Bashir / Everett Schmidt	Philippe Ngassam
ARASS - SNARA	Activity Reporting and Standards System	Team Avro Arrows			Management and Resource Services	Stephen Hallissey Stephane Robichaud Kelly Haynes Olivier Hill	Liana Fix	Angèle Saumur
ASTRA	Aviation Safety Response and Transmittal Action	Decommissioned June 2022			Aviation Safety Analysis		Joel Morley	Patrick Juneau
BSIS External - RIOM Externe	Bird and Wildlife Strikes Information System	Team Avro Arrows			Flight Standards	Devon Harris	Francis Mercier	Andrew Larsen
BSIS Internal - RIOM Interne	Bird/Wildlife Strikes Information System	Team Avro Arrows			Flight Standards	Devon Harris	Francis Mercier	Andrew Larsen
CABA	Civil Aviation Business Analytics
CADLIS - SILDAC	Civil Aviation Distribution List Information System	Moved to Julie Schnaithmann					Doug Hickey
CADORS - SCRQEAC	Civil Aviation Daily Occurrence Reporting System	Team Avro Arrows			Aviation Safety Policy and Intelligence	Kristen Moran	Sherry Reid	Patrick Juneau
CAETAS - SAFAC	Civil Aviation Employee Training Activities System				ONT REGION Business Management	Laura Powell	Michael Oda Lozada Robert Lowes	Imi Waljee
CAIBPS	Civil Aviation Integrated Business Plan System	Decommissioned July 2022			Management and Resource Services	Liana Fix		Angèle Saumur
CAIMS	Civil Aviation Integrated Management System	Decommissioned July 2022			Management and Resource Services	Zehra Rhemani	John Pinches	Angèle Saumur
CAIPS	Civil Aviation IT Time Tracking	Decommissioned Aug 2022			Civ Av IM/IT		Edith Tremblay
CAIRS Ext	Civil Aviation Issues Reporting System External	Decommissioned April 2022			National Aircraft Certification	Sarah Lamarche		Nicholas Robinson
CAIRS Int	Civil Aviation Issues Reporting System	Decommissioned April-2022			National Aircraft Certification	Sarah Lamarche		Nicholas Robinson
CAME SEARCHSearch - Recherche MEAC	Civil Aviation Medical Examiner Search	Team Avro Arrows			Medicine	Daniel Baptiste	Tyler Brooks	Tyler Brooks
CAMIS - SIMAC	Civil Aviation Medical Information System	Team Avro Arrows			Medicine	Daniel Baptiste	Tyler Brooks	Tyler Brooks
CAMMS - SMMAC	Civil Aviation Medicine Management System	Team Medevac			Medicine	Ryan Kennedy	Tyler Brooks	Tyler Brooks
CAOAR		Irina Krasteleva			Standards	Dan Connely	Andrew Larsen	Felix Meunier
CAPMS - SGPMC	Corrective Action Plan Management System	Team Avro Arrows			Management and Resource Services	John Pinches	John Pinches	Angèle Saumur
CARAC NPA Ext - CCRAC APM Ext	CARAC Activity Reporting System External	Team Avro Arrows			Regulatory Affairs	Lise Picard /  Ariane Wilson	Geneviève Frenette	Steven Palisek
CARAC NPA Int - CCRAC APM Int	CARAC Notice of Proposed Amendments System	Team Avro Arrows			Regulatory Affairs	Lise Picard /  Ariane Wilson	Geneviève Frenette	Steven Palisek
CARS Exemption - Exemption RAC	Civil Aviation Regulations Exemptions Database	Team Avro Arrows			Regulatory Affairs	Lise Picard	Geneviève Frenette	Steven Palisek
CAS	CAS
CASIMS	Civil Aviation Surveillance Information Management System	Decommissioned June 2022			Technical Program Evaluation and Coordination		Blake Cheney	Felix Meunier
CATS - STAC	Civil Aviation Terminology System	Team Avro Arrows			Management and Resource Services	Ruxandra Lungu	Guy Houdin	Angèle Saumur
CAWIS Ext - SWIMN Ext	Continuing Airworthiness Web Information System	Team Avro Arrows			National Aircraft Certification	Lauren McMahon	Jenny Young	Philippe Ngassam
CAWIS Int - SWIMN Int	Continuing Airworthiness Web Information System	Team Avro Arrows			National Aircraft Certification	Lauren McMahon	Jenny Young	Philippe Ngassam
CAWIS EDM - EDMSWIMN MDE	CAWIS Electronic Distribution Module	Team Avro Arrows			National Aircraft Certification	Lauren McMahon	Lauren McMahon	Philippe Ngassam
CAWIS MDM - MDMSWIMN MDC	CAWIS Mail Distribution Module	Team Avro Arrows			National Aircraft Certification	Lauren McMahon	Lauren McMahon	Philippe Ngassam
CCAR Web - Web RACC	Canadian Civil Aircraft Register Computer System Web	Team Avro Arrows			Operational AirworthinessChristopher McCue	AircraftRequirements-ExigencesAeronefs@tc.gc.ca	Brian Clarke	Andrew Larsen
CCARCSE - RIACC	Canadian Civil Aircraft Register Computer System Evolution	Team Avro Arrows			Operational AirworthinessChristopher McCue	AircraftRequirements-ExigencesAeronefs@tc.gc.ca	Brian Clarke	Andrew Larsen
CORRAL	Publications Corral	Decommissioned May 2022			Operational Support Services		Doug Hickey	Emilia Warriner
DAPLS - SDLPA	Distributed Air Personnel Licensing System	Team Avro Arrows			Pilot Training and Licensing	John Andrades Andrew Armstrong	Ryan Johnson	Andrew Larsen
DAPLS-MPDIS - SDLPA-SDDPM	Distributed Air Personnel Licensing System- Multimodal Personnel Document Issuance System	Team Avro Arrows			Pilot Training and Licensing	John Andrades Andrew Armstrong	Ryan Johnson	Andrew Larsen
DCRA Admin	Delegates Conference Registration Application	Decommissioned April 2022			National Aircraft Certification	Glenn Adams		Philippe Ngassam
DCRA Ext	Delegates Conference Registration Application External	Decommissioned April 2022			National Aircraft Certification	Glenn Adams		Philippe Ngassam
DIS V2- SID	Delegations Information System Version 2	Team Avro Arrows			National Aircraft Certification	Glenn Adams Marcus Tittiger	Sylvie Blais (Acting)	Philippe Ngassam
eMER - eREM	Electronic Medical Examination Report (eMER)	Team Avro Arrows			Medicine	Daniel Baptiste	Tyler Brooks	Tyler Brooks
EMS - SIGAL	Enforcement Management System	Team Avro Arrows			Enforcement Standards	Jeannot Pilon	Jean-François Mathieu	Andrew Larsen
ENQUIRIES	Enquiries	Decommissioned Aug 2022			Comm Centre		Hannah Kalmisto	-
FLIGHT 2005	Flight 2005	Decommissioned June 2022			National Aircraft Certification	Sarah Lamarche		Nicholas Robinson
FOAEA	Family Orders and Agreements Enforcement	Team Avro Arrows			Pilot Training and Licensing	Andrew Armstrong	Ryan Johnson	Andrew Larsen
FTAE CDE External - FVEA EEO Externe	Flight Training and Aviation Education Computer Delivered Examinations External	Team Avro Arrows			Pilot Training and Licensing	Chantal Avon Martine Dumas	Ryan Johnson	Andrew Larsen
FTAE CDE Internal - FVEA EEO Interne	Flight Training and Aviation Education Computer Delivered Examinations Internal	Team Avro Arrows			Pilot Training and Licensing	Chantal Avon Martine Dumas	Ryan Johnson	Andrew Larsen
FTAE II - FVEA II	Flight Training and Aviation Education	Team Avro Arrows			Pilot Training and Licensing	Chantal Avon Martine Dumas	Ryan Johnson	Andrew Larsen
FTAE Web - Web FVEA	Flight Training and Aviation Education Web Search	Team Avro Arrows			Pilot Training and Licensing	Chantal Avon Martine Dumas	Ryan Johnson	Andrew Larsen
GALRO External - ExternalAGLIE Externe	General Aviation Licensing & Registration On-line	Team Avro Arrows			Operational Airworthiness	Christopher McCue	Jeff Phipps		Marcia George	Andrew Larsen
GALRO Admin - AGLIE Admin	General Aviation Licensing and Registration On-line	Team Avro Arrows			Operational Airworthiness	Christopher McCue	Jeff Phipps		Marcia George	Andrew Larsen
GALRO-API		Team Avro Arrows			Operational Airworthiness	Christopher McCue	Jeff Phipps		Marcia George	Andrew Larsen
INMAGIC	DB/Textworks	Team Avro Arrows			National Aircraft Certification		John Deruchie	Philippe Ngassam
LLS	Learned Lessons System	Decommissioned May 2022			Civ Av IM/IT		Edith Tremblay
MD-M - RM-M	Minister's Delegate - Maintenance	Team Avro Arrows			Operational Airworthiness	Brian Clarke	Deborah Martin	Andrew Larsen
MMEL - LPEM	Master Minimum Equipment List	Team Avro Arrows			National Aircraft Certification	Carlos Carreiro Kenneth Rofe	Andreas Hartono	Philippe Ngassam
MPM - MPC	Aircraft Registration - Manufacturer's Production Marks	Team Avro Arrows			Operational Airworthiness	Christopher McCue	Jeff Phipps	Andrew Larsen
Multitrans (MTS)	MultiTrans	Team Avro Arrows			Management and Resource Services	Guy Houdin	Guy Houdin	Angèle Saumur
NACIS - SINCA	National Aviation Company Information System	Team Avro Arrows			Commercial Flight Standards	Kevin Banh	Deborah Martin	Andrew Larsen
NAPA - SNAPA	National Aeronautical Product Approval	Team Avro Arrows			National Aircraft Certification	Natalia BassGreg Oucharek	John Deruchie	Philippe Ngassam
NASD - BDNSA	National Aerodromes Safety Database	Team Avro Arrows			Flight Standards	Sarah Jardine	Francis Mercier	Andrew Larsen
NASD Admin - BDNSA Admin	National Aerodrome Safety Database	Team Avro Arrows			Flight Standards	Sarah Jardine	Francis Mercier	Andrew Larsen
NASD-NET External - BDNSA-NET Externe	National Aerodrome Safety Database - NET	Team Avro Arrows			Flight Standards	Sarah Jardine	Francis Mercier	Andrew Larsen
NASIMS - SGINSA	National Aviation Safety Information Management System	Team Avro Arrows			Technical Program Evaluation and Coordination	Sebastien Arsenault Sarah Matresky	Andrew Larsen	Felix Meunier
NASIMS Back-end Processor - SGINSA Processeur dorsal	National Aviation Safety Information Management System	Team Avro Arrows			Sebastien ArsenaultTechnical Program Evaluation and Coordination	Sarah Matresky	Andrew Larsen	Felix Meunier
NDWL - LWND	NAPA Delegate Web Link	Team Avro Arrows			National Aircraft Certification	Natalia BassGreg Oucharek	John Deruchie	Philippe Ngassam
NDWL-Emailer - LWND-Emailer	NAPA Delegate Web Link - Emailer	Team Avro Arrows			National Aircraft Certification	Natalia BassGreg Oucharek	John Deruchie	Philippe Ngassam
NICO - CELN	NAPA Issued Certificates Online	Team Avro Arrows			National Aircraft Certification	Natalia BassGreg Oucharek	John Deruchie	Philippe Ngassam
NORMS - SNGI	National Occurence Response Management System	Team Avro Arrows			Aviation Safety Policy and Intelligence	Dean Ciaschini	Joel Morley	Patrick Juneau
NOTAMS	Notice to Airmen System	Decommissioned July 2022			Aviation Safety Policy and Intelligence		Patrick Audy	Peter Lavallee
OLS - RLE	Operator List Search	Team Avro Arrows			Commercial Flight Standards	Kevin Banh	Deborah Martin	Andrew Larsen
OPS	Online Payment System				Management & Resource Services	Kelly Haynes	Geneviève Bourgeois	Angèle Saumur
RPAS-IMS Admin	Remotely Piloted Aircraft System – Information Management System	Team Phoenix			RPAS Task Force	Alex Shadeed Elizabeth Peltz	Ryan Coates	Ryan Coates
RPAS-IMS Emailer	Remotely Piloted Aircraft System – Information Management System	Team Phoenix			RPAS Task Force	Alex Shadeed Elizabeth Peltz	Ryan Coates	Ryan Coates
RPAS-IMS External	Remotely Piloted Aircraft System – Information Management System	Team Phoenix			RPAS Task Force	Alex Shadeed Elizabeth Peltz	Ryan Coates	Ryan Coates
RPAS-IMS Web API	Remotely Piloted Aircraft System – Information Management System	Team Phoenix			RPAS Task Force	Alex Shadeed Elizabeth Peltz	Ryan Coates	Ryan Coates
SCRAM - SURCSA	Standardized Cost Recovery and Activity Monitoring System	Team Avro Arrows To be replaced by APSD			National Aircraft Certification	Sharon Domitsu	Lauren McMahon	Philippe Ngassam
SFOC	Special Flight Operations Certificate	Team Phoenix			RPAS Task Force	Sylvain Bourque	Alex Shadeed	Ryan Coates
SPPA	Standards Project Planning Application	Decommissioned July 2022			Technical Program Evaluation and Coordination	Sebastien Arsenault	Andrew Larsen	Felix Meunier
TCID	Transport Canada Inspector Database	Moved to Julie Schnaithmann			Inspector Credentials	Richard Parent	Doug Hickey	Emilia Warriner
TP NUMBERING	TP Numbering System	Moved to Julie Schnaithmann			Operational Support Services	Renée Nolan	Doug Hickey	Emilia Warriner
TSBL_MMS	Transportation Safety Board Multi-Modal Tracking System	Decommissioned July 2022			Operational Support Services		Joel Morley	Patrick Juneau
VLD	Video Logging Database	Decommissioned May 2022			Operational Support Services		Doug Hickey	Emilia Warriner

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