What you'll find here
Welcome! This fully collaborative space between Civil Aviation and the Business Solutions Directorate is meant to be a "one-stop-shop" for everything related to Civil Aviation's past, present and future IT applications and projects.
Click on elements of the table below to further explore an application or project and associated documentation (business cases and project charters, etc.), project teams, bug fix tips, platform and environment information, process documentation, and much more.
You'll also find information on how maintenance on applications is performed and prioritized, as well as how to report an issue with, or propose a new feature for, an application.
Can't find what you're looking for or found outdated information? Let us know, and we'll update it!
Some links on how we work:
DRAFT - Product Playbook, Online Whiteboard for Visual Collaboration (miro.com)
https://034gc.sharepoint.com/sites/ProductManagementTigerTeam/SitePages/Product-Framework.aspx
Application Support and Maintenance
Your app isn't behaving as it should, or you'd like to suggest new features? Raise a ticket by completing Civil Aviation's Request Intake Form.
The current DSD-Civil Aviation Support and Maintenance process can be found by clicking HERE. Please follow this process when resolving any support issues related to the Civil Aviation Safety and Security application portfolio.
The Default Prioritization of the bugs can be found here: PRIORITIZATION CRITERIA GUIDELINES FOR THE CIVIL AVIATION IT MAINTENANCE PORTFOLIO
The current status of the DSD-Civil Aviation Support Portfolio can be found here.
DSD-Civil Aviation Portfolio
*COTS = Commercial Off-The-Shelf product
At the highest level of the hierarchy, TC provides SERVICES.
Some of those services are identified as CRITICAL SERVICES when loss of the service would have a high degree of impact on the health, safety, security, economic well-being of Canadians or the effective functioning of the Government of Canada.
An APPLICATION is deemed MISSION CRITICAL if the application is essential to the service and is considered to ENABLE that service. The MAXIMUM ALLOWABLE DOWNTIME (MAD) is usually very low - in line with the criticality of the service and the application.
CRITICAL BUSINESS APPLICATIONS AND SERVICES (CBAS) applications are a subset of Mission Critical applications and the implication is that SSC must provide after-hours support for the SSC infrastructure that these applications utilize.
Application (Project) | Title | IT Support Team | COTS? | Mission Critical | Business Line | Business Administrator | Product Owner / Business Owner | Lead Director |
|---|---|---|---|---|---|---|---|---|
| 2FA - A2F | Two Factor Authentication | Team Medevac / Team Avro Arrows | Medicine | Daniel Baptiste | Tyler Brooks | Tyler Brooks | ||
| 2FA Web Proxy - Proxy Web A2F | Two Factor Authentication Web Proxy | Team Avro Arrows | Medicine | Daniel Baptiste | Tyler Brooks | Tyler Brooks | ||
| AASFTD - DEVSAA | Approved Aircraft Simulators and Flight Training Devices | Team Avro Arrows | Commercial Flight Standards | Kevin Banh Donia Antar | Deborah Martin | Andrew Larsen | ||
| Decommissioned June 2022 | National Aircraft Certification | Canh Nham | Canh Nham | Philippe Ngassam | ||||
| AIRA External - RIAA Externe | Aviation Incident Reporting and Admin External | Team Avro Arrows | Patrick Audy | |||||
| AIRA Internal - RIAA Interne | Aviation Incident Reporting & Admin (Internal/External) | Team Avro Arrows | Patrick Audy | |||||
| AMES - STEA | Aircraft Maintenance Engineer System | Team Avro Arrows | Operational Airworthiness | Ryan Hennigar | Jeff Phipps | Andrew Larsen | ||
| AP FCL - PA LMEC | Authorized Persons - Flight Crew Licensing | Team Avro Arrows | Pilot Training and Licensing | John Andrades Andrew Armstrong | Ryan Johnson | Andrew Larsen | ||
| APPORG - ORGACC | Approved / Accepted Organizations | Team Avro Arrows | Commercial Flight Standards | Kevin Banh Dean Barrett | Deborah Martin | Andrew Larsen | ||
| APSD - PAPS | Aeronautical Products Service Delivery | Team Avro Arrows | National Aircraft Certification | Sharon Domitsu | Fawad Bashir / | Philippe Ngassam | ||
| ARASS - SNARA | Activity Reporting and Standards System | Team Avro Arrows | Management and Resource Services | Stephane Robichaud | Liana Fix | Angèle Saumur | ||
| Decommissioned June 2022 | Aviation Safety Analysis | Joel Morley | Patrick Juneau | |||||
| BSIS External - RIOM Externe | Bird and Wildlife Strikes Information System | Team Avro Arrows | Flight Standards | Devon Harris | Francis Mercier | Andrew Larsen | ||
| BSIS Internal - RIOM Interne | Bird/Wildlife Strikes Information System | Team Avro Arrows | Flight Standards | Devon Harris | Francis Mercier | Andrew Larsen | ||
| CABA | Civil Aviation Business Analytics | |||||||
| CADLIS - SILDAC | Civil Aviation Distribution List Information System | Moved to Julie Schnaithmann | Doug Hickey | |||||
| CADORS - SCRQEAC | Civil Aviation Daily Occurrence Reporting System | Team Avro Arrows |  | Aviation Safety Policy and Intelligence | Kristen Moran | Sherry Reid | Patrick Juneau | |
| CAETAS - SAFAC | Civil Aviation Employee Training Activities System | ONT REGION Business Management | Laura Powell | Michael Oda Lozada Robert Lowes | Imi Waljee | |||
Decommissioned July 2022 | Management and Resource Services | Liana Fix | Angèle Saumur | |||||
| Decommissioned July 2022 | Management and Resource Services | Zehra Rhemani | John Pinches | Angèle Saumur | ||||
| Civil Aviation IT Time Tracking | Decommissioned Aug 2022 | Civ Av IM/IT | Edith Tremblay | |||||
| Decommissioned April 2022 | National Aircraft Certification | Sarah Lamarche | Nicholas Robinson | |||||
| Decommissioned April-2022 | National Aircraft Certification | Sarah Lamarche | Nicholas Robinson | |||||
| CAME Search - Recherche MEAC | Civil Aviation Medical Examiner Search | Team Avro Arrows | Medicine | Daniel Baptiste | Tyler Brooks | Tyler Brooks | ||
| CAMIS - SIMAC | Civil Aviation Medical Information System | Team Avro Arrows | Medicine | Daniel Baptiste | Tyler Brooks | Tyler Brooks | ||
| CAMMS - SMMAC | Civil Aviation Medicine Management System | Team Medevac | Medicine | Ryan Kennedy | Tyler Brooks | Tyler Brooks | ||
| CAOAR | Irina Krasteleva | Standards | Dan Connely | Andrew Larsen | Felix Meunier | |||
| CAPMS - SGPMC | Corrective Action Plan Management System | Team Avro Arrows | Management and Resource Services | John Pinches | John Pinches | Angèle Saumur | ||
| CARAC NPA Ext - CCRAC APM Ext | CARAC Activity Reporting System External | Team Avro Arrows | Regulatory Affairs | Lise Picard / | Geneviève Frenette | Steven Palisek | ||
| CARAC NPA Int - CCRAC APM Int | CARAC Notice of Proposed Amendments System | Team Avro Arrows | Regulatory Affairs | Lise Picard / Ariane Wilson | Geneviève Frenette | Steven Palisek | ||
| CARS Exemption - Exemption RAC | Civil Aviation Regulations Exemptions Database | Team Avro Arrows | | Regulatory Affairs | Lise Picard | Geneviève Frenette | Steven Palisek | |
| CAS | CAS | |||||||
| Decommissioned June 2022 | Technical Program Evaluation and Coordination | Blake Cheney | Felix Meunier | |||||
| CATS - STAC | Civil Aviation Terminology System | Team Avro Arrows | Management and Resource Services | Ruxandra Lungu | Guy Houdin | Angèle Saumur | ||
| CAWIS Ext - SWIMN Ext | Continuing Airworthiness Web Information System | Team Avro Arrows | | National Aircraft Certification | Lauren McMahon | Jenny Young | Philippe Ngassam | |
| CAWIS Int - SWIMN Int | Continuing Airworthiness Web Information System | Team Avro Arrows | National Aircraft Certification | Lauren McMahon | Jenny Young | Philippe Ngassam | ||
| CAWIS EDM - SWIMN MDE | CAWIS Electronic Distribution Module | Team Avro Arrows | National Aircraft Certification | Lauren McMahon | Lauren McMahon | Philippe Ngassam | ||
| CAWIS MDM - SWIMN MDC | CAWIS Mail Distribution Module | Team Avro Arrows | National Aircraft Certification | Lauren McMahon | Lauren McMahon | Philippe Ngassam | ||
| CCAR Web - Web RACC | Canadian Civil Aircraft Register Computer System Web | Team Avro Arrows | Operational Airworthiness | Christopher McCue | Brian Clarke | Andrew Larsen | ||
| CCARCSE - RIACC | Canadian Civil Aircraft Register Computer System Evolution | Team Avro Arrows | | Operational Airworthiness | Christopher McCue | Brian Clarke | Andrew Larsen | |
| Decommissioned May 2022 | Operational Support Services | Doug Hickey | Emilia Warriner | |||||
| DAPLS - SDLPA | Distributed Air Personnel Licensing System | Team Avro Arrows | | Pilot Training and Licensing | John Andrades Andrew Armstrong | Ryan Johnson | Andrew Larsen | |
| DAPLS-MPDIS - SDLPA-SDDPM | Distributed Air Personnel Licensing System- Multimodal Personnel Document Issuance System | Team Avro Arrows | Pilot Training and Licensing | John Andrades Andrew Armstrong | Ryan Johnson | Andrew Larsen | ||
| Decommissioned April 2022 | National Aircraft Certification | Glenn Adams | Philippe Ngassam | |||||
| Decommissioned April 2022 | National Aircraft Certification | Glenn Adams | Philippe Ngassam | |||||
| DIS - SID | Delegations Information System Version 2 | Team Avro Arrows | National Aircraft Certification | Glenn Adams Marcus Tittiger | Sylvie Blais (Acting) | Philippe Ngassam | ||
| eMER - eREM | Electronic Medical Examination Report (eMER) | Team Avro Arrows | Medicine | Daniel Baptiste | Tyler Brooks | Tyler Brooks | ||
| EMS - SIGAL | Enforcement Management System | Team Avro Arrows | | Enforcement Standards | Jeannot Pilon | Jean-François Mathieu | Andrew Larsen | |
| Decommissioned Aug 2022 | Comm Centre | Hannah Kalmisto | - | |||||
| Decommissioned June 2022 | National Aircraft Certification | Sarah Lamarche | Nicholas Robinson | |||||
| FOAEA | Family Orders and Agreements Enforcement | Team Avro Arrows | Pilot Training and Licensing | Andrew Armstrong | Ryan Johnson | Andrew Larsen | ||
| FTAE CDE External - FVEA EEO Externe | Flight Training and Aviation Education Computer Delivered Examinations External | Team Avro Arrows | Pilot Training and Licensing | Chantal Avon Martine Dumas | Ryan Johnson | Andrew Larsen | ||
| FTAE CDE Internal - FVEA EEO Interne | Flight Training and Aviation Education Computer Delivered Examinations Internal | Team Avro Arrows | Pilot Training and Licensing | Chantal Avon Martine Dumas | Ryan Johnson | Andrew Larsen | ||
| FTAE II - FVEA II | Flight Training and Aviation Education | Team Avro Arrows | Pilot Training and Licensing | Chantal Avon Martine Dumas | Ryan Johnson | Andrew Larsen | ||
| FTAE Web - Web FVEA | Flight Training and Aviation Education Web Search | Team Avro Arrows | Pilot Training and Licensing | Chantal Avon Martine Dumas | Ryan Johnson | Andrew Larsen | ||
| GALRO External - AGLIE Externe | General Aviation Licensing & Registration On-line | Team Avro Arrows | Operational Airworthiness | Christopher McCue | Jeff Phipps | Andrew Larsen | ||
| GALRO Admin - AGLIE Admin | General Aviation Licensing and Registration On-line | Team Avro Arrows | Operational Airworthiness | Christopher McCue | Jeff Phipps | Andrew Larsen | ||
| GALRO-API | Team Avro Arrows | Operational Airworthiness | Christopher McCue | Jeff Phipps | Andrew Larsen | |||
| INMAGIC | DB/Textworks | Team Avro Arrows | | National Aircraft Certification | John Deruchie | Philippe Ngassam | ||
| Decommissioned May 2022 | Civ Av IM/IT | Edith Tremblay | ||||||
| MD-M - RM-M | Minister's Delegate - Maintenance | Team Avro Arrows | Operational Airworthiness | Brian Clarke | Deborah Martin | Andrew Larsen | ||
| MMEL - LPEM | Master Minimum Equipment List | Team Avro Arrows | National Aircraft Certification | Carlos Carreiro Kenneth Rofe | Andreas Hartono | Philippe Ngassam | ||
| MPM - MPC | Aircraft Registration - Manufacturer's Production Marks | Team Avro Arrows | Operational Airworthiness | Christopher McCue | Jeff Phipps | Andrew Larsen | ||
| Multitrans (MTS) | MultiTrans | Team Avro Arrows | | Management and Resource Services | Guy Houdin | Guy Houdin | Angèle Saumur | |
| NACIS - SINCA | National Aviation Company Information System | Team Avro Arrows | Commercial Flight Standards | Kevin Banh | Deborah Martin | Andrew Larsen | ||
| NAPA - SNAPA | National Aeronautical Product Approval | Team Avro Arrows | National Aircraft Certification | Greg Oucharek | John Deruchie | Philippe Ngassam | ||
| NASD - BDNSA | National Aerodromes Safety Database | Team Avro Arrows | Flight Standards | Sarah Jardine | Francis Mercier | Andrew Larsen | ||
| NASD Admin - BDNSA Admin | National Aerodrome Safety Database | Team Avro Arrows | Flight Standards | Sarah Jardine | Francis Mercier | Andrew Larsen | ||
| NASD-NET External - BDNSA-NET Externe | National Aerodrome Safety Database - NET | Team Avro Arrows | Flight Standards | Sarah Jardine | Francis Mercier | Andrew Larsen | ||
| NASIMS - SGINSA | National Aviation Safety Information Management System | Team Avro Arrows | Technical Program Evaluation and Coordination | Sarah Matresky | Andrew Larsen | Felix Meunier | ||
| NASIMS Back-end Processor - SGINSA Processeur dorsal | National Aviation Safety Information Management System | Team Avro Arrows | Technical Program Evaluation and Coordination | Sarah Matresky | Andrew Larsen | Felix Meunier | ||
| NDWL - LWND | NAPA Delegate Web Link | Team Avro Arrows | National Aircraft Certification | Greg Oucharek | John Deruchie | Philippe Ngassam | ||
| NDWL-Emailer - LWND-Emailer | NAPA Delegate Web Link - Emailer | Team Avro Arrows | National Aircraft Certification | Greg Oucharek | John Deruchie | Philippe Ngassam | ||
| NICO - CELN | NAPA Issued Certificates Online | Team Avro Arrows | National Aircraft Certification | Greg Oucharek | John Deruchie | Philippe Ngassam | ||
| NORMS - SNGI | National Occurence Response Management System | Team Avro Arrows | Aviation Safety Policy and Intelligence | Dean Ciaschini | Joel Morley | Patrick Juneau | ||
| Decommissioned July 2022 | Aviation Safety Policy and Intelligence | Patrick Audy | Peter Lavallee | |||||
| OLS - RLE | Operator List Search | Team Avro Arrows | Commercial Flight Standards | Kevin Banh | Deborah Martin | Andrew Larsen | ||
| OPS | Online Payment System | Management & Resource Services | Kelly Haynes | Geneviève Bourgeois | Angèle Saumur | |||
| RPAS-IMS Admin | Remotely Piloted Aircraft System – Information Management System | Team Phoenix | RPAS Task Force | Alex Shadeed Elizabeth Peltz | Ryan Coates | Ryan Coates | ||
| RPAS-IMS Emailer | Remotely Piloted Aircraft System – Information Management System | Team Phoenix | RPAS Task Force | Alex Shadeed Elizabeth Peltz | Ryan Coates | Ryan Coates | ||
| RPAS-IMS External | Remotely Piloted Aircraft System – Information Management System | Team Phoenix | RPAS Task Force | Alex Shadeed Elizabeth Peltz | Ryan Coates | Ryan Coates | ||
| RPAS-IMS Web API | Remotely Piloted Aircraft System – Information Management System | Team Phoenix | RPAS Task Force | Alex Shadeed Elizabeth Peltz | Ryan Coates | Ryan Coates | ||
| SCRAM - SURCSA | Standardized Cost Recovery and Activity Monitoring System | To be replaced by APSD | National Aircraft Certification | Sharon Domitsu | Lauren McMahon | Philippe Ngassam | ||
| SFOC | Special Flight Operations Certificate | Team Phoenix | RPAS Task Force | Sylvain Bourque | Alex Shadeed | Ryan Coates | ||
| Decommissioned July 2022 | Technical Program Evaluation and Coordination | Sebastien Arsenault | Andrew Larsen | Felix Meunier | ||||
| TCID | Transport Canada Inspector Database | Moved to Julie Schnaithmann | Inspector Credentials | Richard Parent | Doug Hickey | Emilia Warriner | ||
| TP NUMBERING | TP Numbering System | Moved to Julie Schnaithmann | Operational Support Services | Renée Nolan | Doug Hickey | Emilia Warriner | ||
| Decommissioned July 2022 | Operational Support Services | Joel Morley | Patrick Juneau | |||||
| Decommissioned May 2022 | Operational Support Services | Doug Hickey | Emilia Warriner |
Useful Links
Application Credentials and Database Coordinates (Protected)
Marine System Inventory (as of 2016)
Marine Applications and Systems listed on MyTC
Master APM File (RDIMS 12733094)
MY TC - CIVIL AVIATION APPLICATIONS
MSS Application Dependencies (Visio Diagram)
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